Here, you’ll learn how to create, customize, cultivate, and capitalize on the opportunity with your KW technology tools. Learn how to use KW command to build your database, lead generate, cultivate, and operate with Lori Ballen coach.
Here, you’ll learn how to create, customize, cultivate, and capitalize on the opportunity with your KW technology tools. Learn how to use KW command to build your database, lead generate, cultivate, and operate with Lori Ballen coach.

Table of Contents

Here, you’ll learn how to create, customize, cultivate, and capitalize on the opportunity with your KW technology tools. Learn how to use KW command to build your database, lead generate, cultivate, and operate with Lori Ballen coach.

KW Command is the platform rolled out for Keller Williams Real Estate Agents. While still in beta, real estate agents are using the platform to generate new leads and communicate with their database.

KW Command Help

Lori Ballen is a real estate marketing coach and creator of Ballen Academy, your resource for learning real estate marketing.

Lori’s brothers Jeff and Paul Helvin with Command Leads, a division of Ballen Brands offer KW Command services including a suite of custom smart plans created by Lori, KW agent websites built out, import and export of databases, syncing and lead flow with Pie Sync and Zapier, running KW Command Campaigns and more.

Call 702-917-0755 for a free consultation.


KW Command Guides


FAQS

How Do We Use Email in KW Command?


When you activate mail jet, your neighborhood nurture campaigns will automatically send according to the scheduled smart plan you have activated.

When you connect your Gmail account with KWcommand, you can send individual emails from the contact record.

At this time, the only way to send bulk email is by using Piesync to connect to an autoresponder email program such as MailChimp, Constant Contact, Infusionsoft, Aweber, Direct Response, etc.

Emails in the other smart plans show up in your tasks rather than being sent automatically.

The emails in campaigns are not yet functioning.

How Do I Add Custom Lead Sources?

While tags and fields can be added through KW command settings, lead sources must currently be imported in through a spreadsheet.

How Do I Create A Listing Landing Page?

Listing Landing Pages can be created in KW Command through SITES. Choose a stand-alone page when it asks you which kind you want to build. Once you add the widgets you want to use, you’ll configure each to change the Austin placeholders to match your listings. Here is a video on how to create a listing landing page.

Facebook Ad Error: (#200) Requires business_management permission to manage the object

Follow these steps:
* Disconnect the account from command app settings.
* Login to Facebook account
* Navigate to https://www.facebook.com/settings?tab=business_tools
* Click on Keller Williams app and then click on remove button
* Do not click on the checkbox (Also delete all posts, photos and videos on…), just click on remove.
* Login to command and re-connect the app again.
* Make sure when connecting again from the app then enable all the permissions. Here is the loom for more clarification

What Happens to the response text when someone Text Messages me back using Twilio in KW Command?

You receive an alert notification in KW Command. From here, you can see what messages you have received. Open the contact record and then you can continue the dialogue from there recording the conversation.

You receive an alert notification in KW Command. From here, you can see what messages you have received. Open the contact record and then you can continue the dialogue from there recording the conversation.

Is there a way to add a Spouse to the Same Contact Record in KW command?

Yes, edit the contact after you entered one of the partners. Next, go to the about section and add the relationship. You can add other family members as well. While you can add a new contact from the about section in relationships, you will need to edit it later. You can also choose to add an existing person.

Is there a way to run more than one Facebook ad in campaigns and track which leads came in from which add??????

At this time, the ad campaign will appear in the notes section of the contact record. If you have a Zapier professional account, you can use this zap: [Video] https://youtu.be/8AC8nJJD7xw.

Is there a way to cancel a direct mail order in KW Command?

Direct Mai is placed through RealMailers, a 3rd party distributor. It appears by looking at the RealMailers website that they offer a 15-minute cancellation after the order is placed due to automation. Reach out to Real Mailers here: https://www.realmailers.com/help

In KW Command, what’s the difference between a text field and a text area in custom fields?

A text field is meant to be used for a single word or a phrase. A text area is a box, a large area for capturing “blurb” style information from a user such as “comments”.

How do I find Contacts That I have Archived?

You can access your archived contacts by going to settings, then command settings, and contact archives. You can also use this link.

What Makes Up a Contact’s Health Score?

20% Phone
20% Address
20% Address
20% Name
4% Lead Source
4% Tag
4% Birthday
4% Social Account
4% Profession or Company Name20% Phone 20% Address 20% Address 20% Name   4% Lead Source   4% Tag   4% Birthday   4% Social Account   4% Profession or Company Name

What is the 66-Day Challenge?

Marty Miller, an agent in Houston Texas and now Regional Tech Director created the 66-day Challenge for KW Command. He shares KW command basics and 101 training for beginners with the goal of helping one get familiar with the program. Marty Miller and Lori Ballen are both independent trainers on Youtube that provide training videos on KW Command.

Agent Sites: When I enter my subdomain, then continue, an error notification appears that says “make sure you use https:// for your KW app and it won’t let me move forward. What’s Wrong?

Make sure the app address has https:// in the front.

I Can’t Log in to KW command and I know my username and password are correct

Try this: After the last letter of the password, place your cursor and then left click mouse or hit tab.

When running Ads through Command and having issues accepting Terms of service with Facebook. I can not use the FB lead form until we accept terms of service but the page will not populate

It’s probably an issue with your pop-up blocker. Turn off the pop-up offer and try again.

Is there a way to delete all contacts in Command?

Yes, you can use the database wipe to delete all contacts in KW command and start over.
1. Choose Settings from the drop-down menu in the upper right-hand corner.
2. On the following screen choose Database, and then select Database Wipe.
3. Make a choice between Archive All Contacts or Delete All Archived Contacts.
4. Click OK to accept your choice and wipe the database.

How Can We See our Contacts Saved Searches?

Find the client, clicked on Saved Searches. I’m not sure that we can see yet what they saved. I know they were working on that.

Is it possible to have Twilio hooked up so you can view text threads in Command, but NOT allow it to automatically text people?

Yes. You can connect Twilio to use SMS text messaging. It will not send a text automation unless you specifically add it to a smart plan that has automated SMS as part of the plan.

How Do I Change the YOUR Agent Menu On My KW Command Website?

Go to settings, then connect settings, then marketing profile, then type what you want in the field called “Team”.

Hire Help

Lori's brothers Jeff and Paul Helvin build KW Command Agent Websites, Smartplans, help with integrations, Run Facebook Ads, and more. Call 702-917-0755 and tell them Lori sent you.
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KW Command Smart Plans are in the works. While there are many smart plans available, text and email are still being formulated so we don’t have it all working without 3rd party applications just yet.

In KW Command, you don't actually delete a contact from the contact record. First, you archive the contact. Then, in Settings, under Command Settings, and contacts, you can delete contacts that have been archived.
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In KW Command, you don’t actually delete a contact from the contact record. First, you archive the contact. Then, in Settings, under Command Settings, and contacts, you can delete contacts that have been archived.